Privacy Policy
Last Updated: 2026
Harmony Mediation ("we," "us," "our," or "Company") operates the harmonymediation.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered on or through our site (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
1. Information We Collect
We collect information about you in various ways, including:
- Personal Information: When you interact with our Website, we may collect your name, email address, phone number, and other contact details you voluntarily provide.
- Technical Data: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited on our Website.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and gather analytics data.
- Usage Data: We collect information about how you interact with our Website, including clicks, links followed, content viewed, and time spent on pages.
- Affiliate Tracking Data: We track referrals and conversions to monitor affiliate performance and verify commissions.
2. How We Use Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Website;
- To conduct analytics and understand user behaviour and preferences;
- To track affiliate referrals and verify casino/bingo operator commissions;
- To improve Website functionality, content, and user experience;
- To send marketing communications, newsletters, and promotional content (only with your consent where required);
- To comply with legal obligations and enforce our Terms of Service;
- To detect, prevent, and address fraud or security issues.
3. Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytical Cookies: Help us understand how visitors use our Website and measure performance.
- Marketing Cookies: Track referrals and affiliate conversions to partner casinos and bingo operators.
- Third-Party Cookies: Set by external partners for analytics and advertising purposes.
Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Website functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Links
Our Website contains links to external casino operators, bingo platforms, and affiliate partner websites. We are not responsible for the privacy practices of these third-party websites. These partners maintain their own privacy policies, terms of service, and data collection practices. We strongly encourage you to review their privacy policies before providing personal information or engaging in gambling activities.
Any data you provide directly to third-party operators is governed by their privacy policies, not this policy.
5. Your Rights
UK and EU Users (GDPR): You have the following rights regarding your personal data:
- Right of access to your personal data;
- Right to rectification of inaccurate data;
- Right to erasure ("right to be forgotten");
- Right to restrict processing;
- Right to data portability;
- Right to object to processing;
- Rights related to automated decision-making and profiling.
To exercise any of these rights, please contact us using the details below.
US Users (CCPA-Compliant): If applicable, you may have the right to know what data we collect, delete personal information, and opt-out of data sales or sharing.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data is retained for a minimum of 12 months to verify commissions. You may request deletion of your data at any time, subject to legal obligations.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@harmonymediation.co.uk
We will respond to your inquiry within 30 days or as required by applicable law.